About Toys and Pets Australia
At Toys & Pets Australia, our mission is to fill homes across Australia with joy, connection, and unforgettable memories. We carefully curate toys and pet products that bring families closer—sparking imagination, encouraging play, and celebrating the special moments shared between kids and their furry friends. We exist to remind every household that life’s happiest memories are born from simple moments of fun and togetherness.
Frequently asked questions
What makes Toys & Pets Australia different?
We don’t just sell toys .We create moments of joy and family memories.
Every product is hand-selected to make life more fun, easier, and happier for Aussie families and their pets.
Where are you based?
We’re proudly Australia owned and operated we focus on bringing joy to Aussie families and their pets. All orders are processed directly from the warehouse and our customer support is fully Australian.
How long does shipping take?
Shipping times vary depending on the product and your location, but most orders arrive within 7–15 business days.
We know kids get excited waiting for new toys — so we always keep you updated with tracking and progress.
What if my item arrives damaged or faulty?
We’ve got your back.
If anything arrives damaged, faulty, or not as expected, we replace it or refund it — no questions asked.
Your child’s happiness and your peace of mind come first.
Can I track my order?
Absolutely — every order comes with full tracking.
As soon as your order is processed, you’ll receive a tracking link so you can follow your delivery every step of the way.